Our support team can help you transfer your active cPanel hosting account or if you have full cPanel backup for your website. If your previous hosting cPanel is active and you want to transfer it to us, please follow these steps:

  1. Get any of our hosting packages from here
  2. Open a support ticket to our technical department for your website transfer with the following details:
    • Your cPanel login details of the previous hosting provider.
    • If you only want to transfer your website and nothing else and your website is on WordPress, providing WordPress access would help fast transfer process.
    • SSH access if possible. This will also speed up the process
  3. Our technical support team will begin the transfer process of your website. It is necessary to have your previous hosting account active for 48-72 hours after you place the transfer request to provide us time to complete the transfer and avoid any downtime for your visitors.

If you have a full cPanel backup for your website, you can upload that backup into cPanel file manager or if you have the backup somewhere in the web, you can provide us the link via support ticket and we will restore it for you.

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